How it works
Four calm steps.
No waiting room.
From your first checklist to ongoing follow-ups, you’ll deal with the same small team, and you’ll always know what happens next.
What happens,
and when.
No surprises, no rush. Each step is handled by a real person.
Check you’re ready
Run through a 60-second checklist: 18 or over, in Australia at the time of your consult, a device for phone or video, and a quiet, private spot.
Register, then we call you
Our registration form takes about 8 minutes. Once it’s in, our care team calls to confirm a time that suits you.
Your consult
Connect with one of our AHPRA-registered practitioners by phone or video. A full 20 minutes to go through your history, your goals and your next steps.
Ongoing follow-ups
Check-ins are booked ahead with the same care team, so each conversation picks up where the last one left off.
Your consult is $29, and follow-ups are $19. Privately billed, shown before you book.
Before your consult
- A quiet, private space
- A stable internet or phone connection
- Valid photo ID (driver’s licence or passport)
- Any relevant health records or a current medication list
- A short list of what you’d like to discuss
Telehealth isn’t right for everything.
Anything needing a physical examination, imaging, procedures or urgent attention belongs in a clinic or emergency department. If that’s you, we’ll tell you directly rather than work around it. In an emergency, call 000.