Telehealth Doctor South Hedland WA
Doctors and nurses by phone or video | Mon–Fri 8am–4pm AWST
CannElevate offers telehealth consults by phone or video for people in South Hedland, Port Hedland and the wider Pilbara. Our WA-run team of doctors and nurses consults with you from home, the camp or anywhere private, so you don’t need to wait for a trip south to have a conversation about your health.
First consults are $29 for 20 minutes, follow-ups are $19, and we consult Monday to Friday, 8am to 4pm AWST.
Telehealth for South Hedland and the Pilbara
South Hedland is the main residential centre of the Town of Port Hedland, about 1,600 kilometres north of Perth. Port Hedland is one of the busiest bulk export ports in the country, and the area has a large mining, port and services workforce, including many FIFO and DIDO workers.
Long rosters, shift changes and the distance from Perth can make it hard to fit in an appointment. A phone or video consult lets you speak with our doctors and nurses on your days off or between shifts, from home or your accommodation.
During the hot months and cyclone season, staying home is often the easier option. Telehealth works the same whatever the weather, and every consult is booked for a set length.
If you are on a FIFO roster, you can book from home on your days off, wherever home happens to be in WA. If something needs to be checked in person, our doctors and nurses will say so clearly.
Who telehealth suits in South Hedland
- FIFO and DIDO workers on swing rosters
- Port, rail and mine site workers on shifts
- Families living in South Hedland and Port Hedland
- People who would otherwise wait for a trip to Perth
- Anyone who prefers a private conversation from home
How it works
- Book. Choose a time online, shown in Perth time (AWST), or request a call back and our team will ring you.
- Consult. One of our AHPRA-registered doctors or nurses calls you by phone or video at your appointment time.
- Care plan. Where appropriate, you finish with a clear plan, and any follow-ups stay with the same care team.
Have your phone, tablet or computer ready, find somewhere private and keep your photo ID nearby. If video is unreliable at your camp or accommodation, choose a phone consult instead.
Fees and hours
- First consult: $29 for 20 minutes
- Follow-ups: $19 for 15 minutes
- Hours: Monday to Friday, 8am to 4pm AWST
Consults are privately billed. You see the full cost before you book, and it is the same anywhere in WA.
Areas we support nearby
We also support people in Port Hedland, Wedgefield, Karratha, Newman, Tom Price, Marble Bar and right across the Pilbara.
Nearby pages: Port Hedland, Karratha and Broome. See our full WA service overview or the Telehealth Doctor Perth page.
Frequently asked questions
Do you consult with people in South Hedland?
Yes. We consult with people in South Hedland, Port Hedland and across the Pilbara by phone or video.
Can I book around my roster?
You can book any available time Monday to Friday, 8am to 4pm AWST, which many people use on their days off or between shifts.
What does a consult cost?
Your first consult is $29 for 20 minutes and follow-ups are $19 for 15 minutes. Consults are privately billed, and the cost is shown before you book.
Can I consult from a mine site camp?
Yes, as long as you have reception and a private space. A phone consult often works best on site.
Is telehealth for emergencies?
No. In an emergency, call 000.
General information only, not medical advice. Telehealth isn’t suitable for emergencies: call 000.