Perth & metro WA

Telehealth for Perth,
without the drive.

Perth is one of the most spread-out cities in the world, so an appointment rarely costs only the length of the appointment. CannElevate consults across Perth metro by video and phone, in unhurried appointments that don’t require you to be anywhere in particular.

Book your consultPrefer to talk first? Request a call
Mon–Fri, 8am–4pm AWST · Phone or video
From Joondalup to Mandurah
No carpark. No half-day of leave.
A home in Baldivis, an office in the CBD, a break at work
Perth city skyline across the Swan River on a clear day
What getting seen actually costs

Twenty minutes is
never twenty minutes.

It’s the drive, the freeway at the wrong hour, the hunt for parking, the wait past your scheduled time and the drive back. Two to three hours is ordinary, and for many people that means a half-day of leave.

Perth is also one of the most spread-out cities anywhere: close to 150 kilometres from the northern growth suburbs to the southern edge of the Peel. Two people can live in the same city and be three hours apart by car.

The Mitchell and Kwinana freeways concentrate that cost. Perth’s corridors run north to south, so most cross-town trips funnel through a few routes, and a good run and a bad one can be forty minutes apart.

The outer suburbs feel it more sharply: Alkimos, Yanchep, Baldivis, Byford, Ellenbrook and the Peel have grown faster than the health infrastructure serving them, so many households start every appointment with a long drive.

How our consultations work

Unrushed by design.

From wherever you are

By video or phone, from home, the office or a quiet spot at work.

Unhurried

Built for a real conversation, not a seven-minute slot with the next patient queued.

AHPRA-registered

Current registration, verifiable by you on the public register.

No waiting rooms

No hospital carpark, no half-day of leave, no television you didn’t choose.

Who this suits
  • People commuting across the metro every day
  • FIFO and shift workers on tight rosters
  • Residents of the outer growth corridors, north and south
  • Parents with no slack in the school day
  • Anyone for whom travel is the hardest part of getting care
An honest note

Telehealth isn’t right for everything.

Anything needing physical examination, imaging, procedures or urgent attention belongs in a clinic or emergency department, and you should expect to be told that directly.

We consult across all of Western Australia, including Joondalup and the northern corridor, Clarkson, Banksia Grove, Ellenbrook, Armadale and Mandurah.

Fees for Perth patients

One simple price,
wherever you are in Perth.

Your first consult is $29 for 20 minutes, and follow-ups are $19 for 15 minutes. Consults are privately billed, and every cost is shown before you book.

Mon–Fri, 8am–4pm AWST, by phone or video.

See how fees work

Areas we cover

All of Perth,
north to the Peel.

Perth CBD, Joondalup, Wanneroo, Clarkson, Banksia Grove, Ellenbrook, Midland, Armadale, Fremantle, Rockingham, Baldivis, Mandurah and everywhere in between. Because consults are by phone or video, your suburb matters far less than a private space and a workable connection.

Outside the metro? See telehealth across Western Australia.

How to book
  • Book. Pick a time online, shown in Perth time (AWST), or request a call back.
  • Consult. One of our doctors or nurses calls you by phone or video at your appointment time.
  • Care plan. Where appropriate, you leave with a clear plan, and follow-ups stay with the same care team.

Book your $29 consult

Perth questions

Frequently asked
questions.

Anything else? Call us on (08) 9513 9519, Mon–Fri, 8am–4pm AWST.

Which parts of Perth do you consult with?

All of it, from the northern suburbs through to the Peel, and from the coast to the hills. Because consults are by phone or video, your suburb matters far less than having a private space and a workable connection.

What are your hours?

Consults run Monday to Friday, 8am to 4pm AWST, by phone or video. Appointment times are shown in Perth time when you book.

What does a consult cost?

Your first consult is $29 for 20 minutes, and follow-ups are $19 for 15 minutes. Consults are privately billed, and every cost is shown before you book.

What do I need for a telehealth appointment?

A phone, tablet or computer, a reasonably stable connection and somewhere you can speak privately. Have your photo ID nearby and a short list of what you want to raise, so nothing gets forgotten.

Is a telehealth appointment as thorough as an in-person one?

For conversation-based consults, reviews and continuity of care, telehealth works well, and our appointments leave time for a proper conversation. Anything needing a hands-on examination, imaging or urgent attention belongs in person, and our doctors and nurses will tell you that plainly.

Do you offer home visits or urgent care?

No. We offer scheduled phone and video consults only, not home visits or urgent care. In an emergency, call 000.